Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: 9 September 2025

Introduction

ChapelHill Ministries (UK) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, attend our services, or engage with our ministry.

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to all personal data we process, whether collected online, in person, or through other means.

By using our website or providing personal information to us, you consent to the collection and use of information in accordance with this policy.

Data We Collect

We collect different types of personal information for various purposes

Contact Information

What we collect:

Name, email address, phone number, and postal address

Why we collect it:

Communication, event registration, and ministry updates

How long we keep it:

Until you request deletion or withdraw consent

Service Records

What we collect:

Attendance records, ministry participation, and service history

Why we collect it:

Pastoral care, ministry planning, and church administration

How long we keep it:

7 years for legal compliance

Financial Information

What we collect:

Giving records, donation history, and financial contributions

Why we collect it:

Gift aid processing, financial reporting, and stewardship

How long we keep it:

7 years for tax and legal compliance

Technical Data

What we collect:

IP address, browser type, device information, and website usage

Why we collect it:

Website functionality, analytics, and security

How long we keep it:

2 years or until you clear cookies

How We Use Your Data

Ministry Purposes

  • • Providing pastoral care and spiritual support
  • • Organizing church events, services, and activities
  • • Managing church membership and volunteer coordination
  • • Sending ministry updates and newsletters (with your consent)

Administrative Purposes

  • • Processing donations and gift aid claims
  • • Maintaining church records and registers
  • • Complying with legal and regulatory requirements
  • • Ensuring the security and safety of our premises

Communication

  • • Responding to your inquiries and requests
  • • Sending important church announcements
  • • Providing information about events and services
  • • Sharing prayer requests and ministry updates

Your Rights

Under GDPR, you have several important rights regarding your personal data

Right to Access

You can request a copy of all personal data we hold about you

Right to Rectification

You can ask us to correct any inaccurate or incomplete data

Right to Erasure

You can request deletion of your personal data in certain circumstances

Right to Restrict Processing

You can ask us to limit how we use your data

Right to Data Portability

You can request your data in a structured, machine-readable format

Right to Object

You can object to processing based on legitimate interests

Exercising Your Rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within one month.

Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • • Encrypted data transmission and storage
  • • Regular security updates and monitoring
  • • Access controls and user authentication
  • • Staff training on data protection
  • • Regular backups and disaster recovery procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking all reasonable steps to protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices

ChapelHill Ministries (UK)

Mission House, 5 The Fieldings, Banstead, SM7 2HF

United Kingdom